Terms and conditions
Terms and conditions
To use the Reservation Area, you must be at least 18 years old, be legally able to contract and use this site in accordance with these General Conditions.
You are financially responsible for the use of the site both on your behalf and on behalf of third parties, including minors, unless you can demonstrate fraudulent use not resulting from any fault or negligence on your part. You also guarantee the veracity and accuracy of the information provided by You or any other third party using your data on this Site.
MAKING AND CANCELLATION OF RESERVATIONS
The reservation procedure includes at least the following steps:
1 Follow the instructions and compose your excursion with as much detail as possible.
2 Indicate the service (s) of your choice.
3 You can then, subject to having previously accepted these conditions, validate your request. A message informs you that your request has been processed.
4 The request is then validly registered.
5 Bwa Drésé, will send you as soon as possible, and in any event within three days of your request, by email, confirmation of the availability of your reservation and / or the corresponding personalized quote.
6 After payment, your reservation is definitively validated, the confirmation email is equivalent to an electronic ticket.
In the case of payment by bank card, see the paragraph below “payment by bank card”
You have the guarantee that the bank account allocated to the payment of the service is not debited until the acceptance of your order by the Partner (s), after verification of the availability of the Service. p>
It is Your responsibility to ensure that the contact details You provide when making your reservation are correct and that they will enable You to receive confirmation of your reservation and / or to benefit from the Products or Services ordered. In the event that You do not receive this confirmation, it is your responsibility to contact Tame wood at 06.96.26.26.46.
PAYMENT BY CREDIT CARD and E-COMMERCE
The staff of the Bwa Drésé company is authorized to receive information about your bank card by telephone in order to pay for the services requested from the Bwa Drésé company.
The interface used is secured by the bank “Crédit Agricole”.
Once payment has been made on the internet through E-commerce, your reservation is definitively validated, concerning the cancellation of the reservation: refer to the article “CONDITIONS FOR CANCELLATION OF YOUR EXCURSION”
CONDITIONS OF THE EXCURSION
Bwa Drésé reserves the right to modify the circuits or to cancel the services in the event of bad weather conditions. Only the captain is authorized to judge the conditions of navigation, and is likely to cancel a maritime service. In case of cancellation by Bwa Drésé, passengers can be refunded or the excursion is postponed to another date with your agreement.
Swimming is authorized during stopovers under your responsibility. Passengers undertake in all cases to comply with the regulations on board the ships, established by Bwa Drésé, as well as to submit to the orders of the captain and his attendants. Passengers must arrive 15 minutes before departure time. No refund may be required in the event of passenger delay.
TRANSPORT TITLE AND ACCEPTANCE OF CONTRACTUAL CONDITIONS:
The subscription of an online reservation on the Bwa Drésé website is a contract which entails the acceptance of these general conditions of sale and transport by all the participants in the nautical and aquatic activities offered by Bwa Drésé on behalf of from which the reservation was made.
The electronic ticket, which corresponds to the online confirmation (or by electronic mail) of your reservation by Bwa Drésé, is personal and non-transferable. It must be kept by the customer who made the online reservation for one or more people.
It is governed by the contractual provisions provided for between the parties as well as the mandatory legal and regulatory provisions provided for by the Transport Code as well as the implementing decrees of Law n ° 66-420 of June 18, 1966, and in particular decree n ° 66-1078 of December 31, 1966 relating to charter and maritime transport contracts.
PASSENGER HEALTH :
Passengers must notify Bwa Drésé of any contraindication or incapacity that would contravene the performance of the services it offers (Nautical activities: maritime excursion, nautical and aquatic sports, swimming, diving with mask and snorkel, etc.) .
Passengers board under their own responsibility and cannot hold Bwa Drésé responsible in the event of bodily injury related to their state of health (Disability, illness, etc.), either on board or during embarkation or disembarkation operations, or during nautical or aquatic activities.
LPassengers who need, in view of their state of health, special assistance during the excursion or nautical and aquatic activities (person with reduced mobility, visually impaired, etc.) are invited to report this to the flight crew of Bwa Drésé when booking and boarding.
PREGNANT WOMEN :
Pregnant women can make a sea excursion, under their sole responsibility, beyond 2 months and up to 6 months of pregnancy not yet completed, subject to presentation to Bwa Drésé of a medical certificate of no contraindication. to maritime navigation. However, they cannot engage the responsibility of Bwa Drésé for any reason whatsoever in the event of bodily injury.
Bwa Drésé cannot be held responsible for any bodily injury or any other incident related to pregnancy.
Nautical and aquatic activities (water skiing, towed buoys, jet skis, etc.) are prohibited for pregnant women.
Bwa Drésé does not provide transport for unaccompanied minors. They will embark and participate in excursions, as well as nautical and aquatic activities under the exclusive responsibility of their guide (s).
For children under two years of age, wearing a suitable life jacket is compulsory. Parents must notify Bwa Drésé of their presence when booking or before boarding.
PASSENGER BEHAVIOR :
During navigation, passengers must remain seated. They must comply during embarkation and disembarkation operations, as well as on board, with the ship’s regulations, in particular those established by Bwa Drésé and, in general, comply with the recommendations or instructions of the captain or his attendants.
Bwa Drésé declines all responsibility for all bodily injury to passengers who fail to comply with this requirement, either on board or during embarkation or disembarkation operations.
Passengers will be held responsible for any damage of any kind whatsoever, which they may cause to themselves, or to other passengers, to third parties, or to persons and property of Tame wood.
The same applies to all damage of any kind caused by people or property in the care of passengers.
Bwa Drésé authorizes swimming during excursions during “swimming breaks”. However, this is not supervised and takes place under the passengers’ own responsibility. On this occasion, minors will remain under the responsibility of their accompanying person (s). People who cannot swim or cannot swim well should report it to the flight crew.
Bwa Drésé provides passengers with buoys and floating vests.
Bwa Drésé declines all responsibility in the event of incidents or bodily injuries occurring during swimming.
Any damage occurring during excursions or nautical and aquatic activities must be reported by the passenger to Bwa Drésé before leaving the ship.
In the event of damage to their person and / or their property (personal items, etc.), passengers must report it to the ship’s staff. Bwa Drésé will establish in the presence of the passenger (s) concerned a contradictory statement before leaving the ship. Failure to comply with this requirement, passengers will be presumed to have disembarked safe and sound and their property in good condition.
Bwa Drésé declines all responsibility, apart from the cases provided for by articles L5421-2 and following of the Transport Code, for bodily accidents occurring during navigation, during excursions or nautical and aquatic activities, or during operations of embarkation or disembarkation, either at the ports of departure or destination, or at the ports of call, or at sea during swimming.
PERSONAL OBJECTS OR MATERIALS:
Passengers can embark their personal equipment (s) (Camera, Mask, snorkel, fins) under their own responsibility.
Bwa Drésé declines all responsibility for baggage, object (s) or personal equipment (s) taken on board by passengers, as well as for money, jewelry or other valuables that remain during excursions and any other activity offered by Bwa Drésé, under the exclusive responsibility of their owners.
FREE LOAN OF EQUIPMENT:
Bwa Drésé provides passengers, free of charge, with equipment for the nautical and aquatic activities it offers (fins, masks and snorkels)
Where applicable, defective equipment does not entitle to any refund or reduction.
Bwa Drésé reserves the right to initiate legal proceedings against passengers who have deliberately damaged or degraded the equipment loaned free of charge.
ORGANIZATION OF FESTIVE EVENINGS AND EXCURSIONS :
As part of the evenings and festive excursions organized by Bwa Drésé (cocktails, parties, bachelorette parties or bachelor parties, etc.) moderate consumption of alcohol and tobacco is permitted.
For reasons of passenger safety and comfort, Bwa Drésé staff may have to limit or prohibit the consumption of alcohol or tobacco, or even drugs.
Bwa Drésé may implement all the steps, or constraints, necessary with regard to passengers who, because of their behavior: Endanger a person or a member of staff, degrade or deteriorate property belonging to Bwa Drésé , prevent staff from performing their duties, do not follow recommendations and instructions from staff members or the captain.
Bwa Drésé reserves the right to disembark passengers who, because of their behavior, endanger the safety, tranquility, or comfort of other passengers or members of staff.
The descriptions of the Services presented on the Site specify, for each service, the services included in the price. Prices are in euros. The prices of the services are generally understood to include all taxes, charges and service costs included.
Payments made on the Site are made by credit card (cards from the Carte Bleue, Visa, Eurocard / Mastercard, American Express networks are accepted) through a secure payment system.
In the event that the payment turns out to be irregular, incomplete or non-existent, for a reason attributable to You, the sale of these services will be canceled, the resulting costs being at your expense, a civil and / or criminal action which may, where appropriate, be taken against you.
CONDITIONS OF CANCELLATION OF YOUR EXCURSION
Due to Bwa Drésé: if for reasons of bad weather conditions, the outing could not take place, you would be fully reimbursed for the sums advanced, no costs would be retained.
Due to the client:
If for personal reasons you choose to cancel your excursion 1 month before the date of the excursion, your deposit will be returned to you and no charges will be withheld.
In the event that you have to cancel your excursion between 15 days and 1 month before the date of the excursion, your deposit will not be returned to you (within the limit of 30% of the total amount of the excursion) .
In the event that you have to cancel your excursion less than 15 days before the date of the excursion, all sums collected will be retained.
PHOTOS AND ILLUSTRATIONS
Bwa Drésé, makes its best efforts to provide photos and illustrations giving You an overview of the selected services.
It may happen that certain activities offered by Bwa Drésé and indicated in the description appearing on the Site are canceled, in particular for climatic reasons or in the event of force majeure.
Bwa Drésé is the holder of all the intellectual property rights relating to the Site which belong to them or hold the rights of use relating thereto.
Access to the Site does not give you any right to the intellectual property rights relating to the Site, which remains the exclusive property of Bwa Drésé.
The elements accessible on the Site, in particular in the form of texts, photographs, images, icons, maps, sounds, videos, software, database, data are also protected by intellectual property rights.
Unless explicitly stated in this document, You may not, under any circumstances, reproduce, represent, modify, transmit, publish, adapt, on any medium whatsoever, by any means whatsoever, or exploit for any any way, all or part of the Site without the prior written consent of Bwa Drésé.
LIABILITY AND GUARANTEES
On the site
Bwa Drésé does not guarantee that the Site will be free of anomalies, errors or bugs, nor that they can be corrected, nor that the Site will operate without interruption or failure, nor that it is compatible with any material.
You declare that you are aware of the characteristics and limits of the Internet, in particular its technical performance, response times for consulting, querying or transferring data and the risks related to the security of communications.
On transport related to excursions
It is governed by the laws of June 18, 1966, January 3, 1967 and December 23, 1986 as well as the related decrees. The carrier cannot be held liable in the event of a change in route, schedule or cancellation of departures due to force majeure, fortuitous or otherwise. Once the ship has departed, no complaint will be accepted either regarding the applicable rate or the route taken.
PROTECTION OF PERSONAL DATA
The Site, operated by Bwa Drésé, has been regularly declared to the CNIL, under number: 1278390.
In accordance with article 32 of the Data Protection Act of January 6, 1978, Bwa Drésé informs you that the data transmitted remains in their entirety at the discretion of Bwa Drésé, without being able to be transmitted to a third party.
THE GENERAL CONDITIONS, AND MORE GENERALLY THE CONTRACT THAT YOU CONCLUDE WITH Bwa Drésé, ARE SUBJECT TO FRENCH LAW. ANY DISPUTE RELATING TO THEIR INTERPRETATION AND / OR THEIR EXECUTION IS SUBJECT TO FRENCH COURTS.